Consumers are less forgiving of brand failures when algorithms are anthropomorphized, use machine learning, or are used for subjective or interactive tasks. Researchers from University of Texas-Austin ...

Researchers from University of Texas-Austin and Copenhagen Business School published a new paper in the Journal of Marketing that offers actionable guidance to managers on the deployment of algorithms ...

A class action lawsuit against UnitedHealthcare claims that an AI system was used to unfairly deny post-acute rehabilitation ...

Data science has created more and better applications for algorithms, particularly those that use machine learning, to help predict outcomes of interest to humans. But has the progress of algorithmic ...

Yet another Dutch government department has become embroiled in a row over the use of algorithms – this time the unit which assesses whether prisoners are likely to re-offend. On Thursday, justice ...