A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

In brief: Tech support scams have been around for decades, so one would imagine that most people are now aware of them. But that hasn't stopped the FBI from issuing a warning to watch out for this old ...

Some victims of an alleged computer tech scam are getting some money back.The Federal Trade Commission is beginning to send out refunds totaling more than $1.7 million to victims of the scam, which ...

I have the greatest respect for the men and women behind Apple’s tech support. Despite having one of the toughest jobs in the industry, they’ve always been extremely efficient and courteous in solving ...