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E-commerce companies have emerged as the largest contributors to consumer refund disputes, accounting for over ₹36 crore or nearly 70% of the ₹52 crore of refunds facilitated through the National ...

The Open Network for Digital Commerce (ONDC) was born from the confidence to do for e-commerce what UPI did for payments. India’s digital public infrastructure story has been remarkable. The Unified ...

Artificial intelligence chatbots drove 28% more shopper referrals to retail apps during the Black Friday weekend in 2025, accelerating the rise of AI storefronts. Analysis by mobile app insights ...